The Boss That Didn’t See

A friend recently told me her boss always said hello to his employees every morning, asking them about their families and vacations, etc., but he never really listened to their replies, and he was good at turning everything into a story about himself.

Because I work as a management consultant, I can bet this boss congratulates himself regularly for talking to his employees, when, in fact, the employees would gladly forgo the stories about his kids and travels for a boss that cared enough to see them as his equals.


(By the way, not just bosses are subject to this malady.)

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