Defeated…or Not

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This quote should be plastered all over my house.

I have always had the hardest time perservering, especially after a tough rejection, failure, disappointment, or embarrassment.

Customer service guru Ruby Newell-Legner tells the story of blowing a critical keynote presentation, and wanting to get “out of Dodge” as quickly as possible afterwards. Instead, she reluctantly faced her audience at a mixer, remembering her mother’s advice to “get back on the horse that bucks you off.”  Her tenacity to do so was rewarded when, as a result, she booked a prestigious account that changed her career.

Great reminder.

In every battle there comes a time when both sides consider themselves beaten, then he who continues the attack wins.  – Ulysses S. Grant

4 thoughts on “Defeated…or Not

  1. Great quote, great reminder for all us.

  2. I love this. Extremely motivating

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