Communicating without offending.
People who have this best skill on earth, have…
- Enough awareness to recognize their communication dysfunctions
- Enough humility to apologize for, and adjust, counterproductive communications
- Enough commitment to practice listening, insight, and proven techniques of highly effective communicators
Whatever other skills we might want to acquire in life, nothing will help our digestion (and the digestion of those who have to live with and around us) more than better communication skills (along with our social lives, success, happiness, and mental health.)